Support
TECHNICAL SUPPORT
REMOTE ACCESS TRAINING & SUPPORT
Simply Computer Software, Inc. uses an internet application called TeamViewer for remote training & support access with our FHA Software clients. Teamviewer allows us to access and control the remote computer as if we were sitting directly in front of it and is a very efficient way of providing spontaneous training & support services. Remote Access Training is always available, upon request.
TEAMVIEWER 13 QS - Quick Support module that runs immediately without installation and allows remote support access.
TEAMVIEWER MEETING - Join Meeting module that runs immediately without installation and allows training session access.
The purchase price of FHA Software includes unlimited support and program updates for one full year. Thereafter, a yearly maintenance fee paid in advance will continue unlimited access to support and program updates. The second year maintenance fee will be prorated so that subsequent fees cover a calendar year period. Phone support is available to all registered users Monday through Friday, 9am to 4pm CST toll-free at 1-800-626-2431 extension #2. Email support ( support@SimplyComputer.net ) is available seven days a week.
REMOTE ACCESS TRAINING & SUPPORT
Simply Computer Software, Inc. uses an internet application called TeamViewer for remote training & support access with our FHA Software clients. Teamviewer allows us to access and control the remote computer as if we were sitting directly in front of it and is a very efficient way of providing spontaneous training & support services. Remote Access Training is always available, upon request.
TEAMVIEWER 13 QS - Quick Support module that runs immediately without installation and allows remote support access.
TEAMVIEWER MEETING - Join Meeting module that runs immediately without installation and allows training session access.