President's Blog

Blog
Duane D. Tinsley, President
Simply Computer Software, Inc.


Duane D. Tinsley is the President of Simply Computer Software, Inc. and has been involved with affordable housing since 1982. Duane is the creator of FHA Software which is currently being used to automate over 5,500 RD, HUD, and LIHTC projects nationwide. Duane continues to be involved with software development and attends industry vendor meetings to stay on top of required changes. Duane also attends and speaks at numerious management association conferences throughout the year which includes sponsor/exhibitor display participation. Most of the SCS website pages provide information about FHA Software for potential clients, as well as existing users. This blog page is a way for Duane to chronologically document ongoing industry related events that he feels are of interest.

Want to send the President a comment? Duane's personal email address is ... Duane@SimplyComputer.net
Just posted the 2012.03.31 Update Release to our ftp site. Broadcast Email Messages will be sent out shortly. 1st Quarter Update CDROM's will be placed in the mail on Thursday. .. DT.
The ability to submit MAT files and retrieve response messages from TRACS, using the iMAX Communications feature, has been unavailable for users with Comcast or Earthlink internet service providers since HUD made an upadte to the iMAX Web Services site on March 12th. A quick solution to this issue is available in a pdf file document (http://simplycomputer.net/ftp/pub/iMAX_Access_Solution.pdf) we have posted on our ftp site which basically changes the DNS Server setting you your computer that will allow the iMAX WebServer's new IP address to be recognized. .. DT.
Our Auto-Attendant & Voicemail System has been restored. Sorry for the inconvenience. .. DT.
The office will be closed Monday, May 28, 2012 for Memorial Day, but emails sent to Support@SimplyComputer.net will be monitored all day. The next 2012.05.31 Update Release should be available by the end of the week. .. DT.
Our Annual 2-Day FHA Software Training Seminar was held earlier this week and appreciate all those who attended. It's always nice to meet our users and really value your use of FHA Software. Thanks again. Our Auto-Attendant & Voicemail system is still down. If you are not able to get through to us by phone, please fax or email us your concerns and one of our support staff will call you. .. DT.
Staff came to work today to find that the Auto-Attendant & Voicemail feature of our business phone system has stopped working which does not allow incoming calls to be answered or routed to appropriate extensions. A Broadcast Email Message has been sent to all registered FHA Software users alerting them about this issue with instructions to fax or email us their concerns, if they are not able to get through by phone. We hope to have this feature replaced ASAP and will send another Broadcast Email Message when the Auto-Attendant & Voicemail system is restored. As of today, HUD's iMAX System is also still down and not allowing electronic submission through the iMAX portal. .. DT.
Due to network updates HUD made over the weekend, the iMAX Web Services system is temporarily not functioning and cannot be used for electronic MAT file submissions. HUD hopes to have this issue fixed asap and will post a message on the TRACS Announcements webpage as soon as the iMAX System is back up and running. .. DT.
Just posted the 2012.02.29 Update Release to our ftp site. Broadcast Email Messages will be sent out shortly. Seats are still available for our Annual 2-Day FHA Software Training Seminar being held March 20 & 21, 2012 in Rockford, IL. .. DT.
Just posted the 2012.01.31 Update Release to our ftp site. Broadcast Email Messages will be sent out shortly. .. DT.
The Rockford Office will be closed Monday, January 16th for MLK Day. Emails sent to Support@SimplyComputer.net will be monitored and replied to over the weekend through and including Monday. .. DT.
Just posted the 2011.12.31 Update Release to our ftp site. Broadcast Email Messages will be sent out shortly. 4th Quarter Update CDROM's will be placed in the mail on Monday.. DT.
The main office will be closed Monday, January 2nd which includes the toll-free support line. Emails sent to Support@SimplyComputer.net will be monitored and responded to throughout the New Years Holiday weekend. Happy New Year. .. DT.
The main office will be closed Monday, December 26th which includes the toll-free support line. Emails sent to Support@SimplyComputer.net will be monitored and responded to throughout the Christmas Holiday weekend. Have a Merry Christmas. .. DT.
Just sent a Broadcast Email Message to all our Accounting feature users with a refresher on how to create a Chart of Accounts for the new 2012 year. .. DT.
Just posted the 2011.11.30 Update Release to our ftp site. Broadcast Email Messages will be sent out shortly. .. DT.
Just posted the 2011.10.31 Update Release to our ftp site. Broadcast Email Messages will be sent out shortly. .. DT.
Just posted the 2011.09.30 Update Release to our ftp site. Broadcast Email Messages will be sent out shortly. 3rd Quarter Update CDROM's will be placed in the mail this week. .. DT.
Just posted the 2011.08.31 Update Release to our ftp site. Broadcast Email Messages will be sent out shortly. .. DT.
Just posted the 2011.07.31 Update Release to our ftp site. Broadcast Email Messages will be sent out shortly. This software update also includes the 08/2011 RD 3560-8 Tenant Certification form revision RD recently published. .. DT.
Final arrangements have been made for a 1-Day FHA Software Training Seminar being held at the Hilton Garden Inn Denver Airport in Aurora, Colorado on Thursday, September 1, 2011. Broadcast Email Messages will be sent out today announcing this event to all our users in the Colorado State area. A brochure & registration form will be sent by mail, as well. Seminar details and registration form is also available on our website [ http://simplycomputer.net/training_co.html ]. Hope to see you there. .. DT.
Just posted the 2011.06.30 Update Release to our ftp site. Broadcast Email Messages will be sent out shortly. 2nd Quarter Update CDROM's will be placed in the mail this week. I'll be in Irving, TX all this week attending the RRHA of Texas Conference and providing a short FHA Software training session for our Texas users, as well. Looking forward to visting with our Texas users. .. DT.
Hope everyone had a safe July 4th weekend. We have Sales & Support Staff on vacation the rest of the week and will be short handed as a result. When calling in a support request, please dial ext. #2 and leave your name, number and brief description of your issue. A support staff member will return your call asap. FYI - Dialing zero for the operator will not get a live person or a quicker response. .. DT.
Just posted the 2011.05.31 Update Release to our ftp site. Broadcast Email Messages will be sent out Wednesday morning. .. DT.
We have 2 key support staff members on vacation today and tomorrow. So, your support calls will be going straight to voicemail the next couple days. Leave a name, number and brief description of your issue and we'll make every effort to call you back asap. .. DT.
HUD has finally posted the 2011 HUD Income Limit Schedules on their website which are to be effective 05/31/2011. A Broadcast Email Message was sent to all our HUD project users this morning announcing this issue. .. DT.